Betway Rewards Hub & Promotions Redesign

How I unified three disconnected promotions into a scalable, modular ecosystem
Man wearing VR glasses
Betway Rewards Hub & Promotions Redesign

Reward Club

A revolutionary VR headset that redefines user comfort and natural interaction, setting new standards in the virtual reality landscape.

Reward Club

Betway Rewards Hub & Promotions Redesign
A revolutionary VR headset that redefines user comfort and natural interaction, setting new standards in the virtual reality landscape.

Client

Nordvision

Released

December 12, 2024
Dec 12, 2024

Timeframe

8 months

Project Type

How I unified three disconnected promotions into a scalable, modular ecosystem

Technology

Industrial Design 3D Printing Electronics Integration Optical Engineering
Boreal VR Headset

One Casino Brief Turned Into a Whole New Rewards System

Betway asked me to design a Casino promo—but I saw deeper UX issues across their Sport and Esport promotions too. So I pitched a unified Rewards Hub to host all three. The result: clearer navigation, more opt-ins, and massive cross-product engagement.
Mockup
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The market needed a solution that could deliver premium visual experiences while maintaining comfort and intuitive usability. Existing products forced users to choose between performance and comfort, while setup complexity remained a significant barrier to adoption.
Boreal VR Headset

Users Were Confused, Disconnected, and Dropping Off

People didn’t know about the promotions, or didn’t understand them when they did. We saw complaints about unclear progress, rewards, and entry points. Players struggled to return to the promo flow after opting in.

Industrial Design
3D Printing
Electronics Integration
Optical Engineering

The user interface was simplified to essential interactions, with automatic IPD calibration and single-hand controls. We integrated premium materials with advanced ergonomics, creating a device that adapts to the user rather than requiring the user to adapt to it.
Boreal VR Headset

Overview

Our approach focused on merging Scandinavian design principles with cutting-edge technology. The result is Boreal – a VR headset that doesn't just improve upon existing designs but fundamentally rethinks how users should interact with virtual environments.
In a market dominated by bulky, uncomfortable VR headsets, Nordvision envisioned a device that would prioritize human factors alongside technical excellence. The challenge was to create a premium VR experience that users could enjoy for extended periods without the typical physical constraints of existing solutions.
Boreal VR Headset
Overview
Our approach focused on merging Scandinavian design principles with cutting-edge technology. The result is Boreal – a VR headset that doesn't just improve upon existing designs but fundamentally rethinks how users should interact with virtual environments.
In a market dominated by bulky, uncomfortable VR headsets, Nordvision envisioned a device that would prioritize human factors alongside technical excellence. The challenge was to create a premium VR experience that users could enjoy for extended periods without the typical physical constraints of existing solutions.
Boreal VR Headset
Overview
Our approach focused on merging Scandinavian design principles with cutting-edge technology. The result is Boreal – a VR headset that doesn't just improve upon existing designs but fundamentally rethinks how users should interact with virtual environments.
In a market dominated by bulky, uncomfortable VR headsets, Nordvision envisioned a device that would prioritize human factors alongside technical excellence. The challenge was to create a premium VR experience that users could enjoy for extended periods without the typical physical constraints of existing solutions.
Boreal VR Headset

Audits, Workshops, and Data: Finding the Real Problems

I ran usability tests, interviewed users, and collaborated with stakeholders to prioritize issues. Mapped the existing journeys and overlaid pain points. That’s when the idea of a central hub emerged.
Mockup
Mockup
Mockup
The market needed a solution that could deliver premium visual experiences while maintaining comfort and intuitive usability. Existing products forced users to choose between performance and comfort, while setup complexity remained a significant barrier to adoption.
Boreal VR Headset

The Solution

We developed a revolutionary weight distribution system that reduces pressure points and fatigue. The passive cooling architecture maintains optimal operating temperature without adding bulk, while our quick-release mechanisms allow for easy adjustments and maintenance.

Industrial Design
3D Printing
Electronics Integration
Optical Engineering

The user interface was simplified to essential interactions, with automatic IPD calibration and single-hand controls. We integrated premium materials with advanced ergonomics, creating a device that adapts to the user rather than requiring the user to adapt to it.
Boreal VR Headset

The Solution

We developed a revolutionary weight distribution system that reduces pressure points and fatigue. The passive cooling architecture maintains optimal operating temperature without adding bulk, while our quick-release mechanisms allow for easy adjustments and maintenance.
The user interface was simplified to essential interactions, with automatic IPD calibration and single-hand controls. We integrated premium materials with advanced ergonomics, creating a device that adapts to the user rather than requiring the user to adapt to it.

Reward Club

Boreal VR Headset

Boreal VR Headset

Boreal VR Headset

Boreal VR Headset

Reward Club

Boreal Vision has successfully bridged the gap between professional-grade VR performance and consumer-friendly design. Its success demonstrates that thoughtful design and user-centric engineering can solve long-standing challenges in VR technology, setting new standards for the industry.

Performance Snapshot

Projects Completed

20

Clients Served Worldwide

20+

Design Awards & Recognitions

51+

Campaigns Launched

99+

Colours not used in 2025

9
Opt-ins
Opt-ins

Lighter than leading competitors

0%
0%
0%
Cross-product play
Cross-product play

Positive comfort ratings in extended sessions

40%
40%
40%
Market Impact
Market Impact

Market share captured in first quarter

10%
10%
10%

The device's success has established new benchmarks for VR hardware design, influencing industry standards for user comfort and accessibility. Professional users have adopted Boreal for training and simulation, while casual users appreciate its ease of use and comfort.

Man wearing VR glasses
Man wearing VR glasses
Man wearing VR glasses

Reward Club

Credits

Credits

Erik Nielsen
Astrid Bergman
Lars Svensson
Project Lead
Product Director
Industrial Designer

Reward Club

Credits

Erik Nielsen
Astrid Bergman
Lars Svensson
Project Lead
Product Director
Industrial Designer
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